Web Hosting News and Updates


Phone Support Working Hours Updated

Dear clients, We would like to inform you that, as of today, the working hours of our phone support service will be updated to, as follows: 10 AM - 12 AM GMT and 5 AM - 7 PM EST, Monday to Friday. This change is intended to reduce the technical problem resolution times and the quality of the technical support we provide, respectively. Our customer support practice has shown that using the telephone for resolving technical issues is much more time-consuming than opening a trouble ticket through the Web Hosting Control Panel. In this light, we would like to encourage all of you to use the ticketing system for getting a fast and efficient solution to any technical issue you may encounter. With compliments, Key Space Hosting


Submitted by , Spencer
Key Space Hosting on Thu, 05 Feb 2009 01:37:34 +0000




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